I need shirts printed and don't exactly know the first step. Can you provide some solid advice to help?  

Absolutely!  When it comes to textile printing, ordering  "gungho" online is not the best answer.  Whether you have a clothing line or just need shirts for a bachelorette party, a team member would be honored to personally assist you!  Crow and Bier owns up to its reputation by knowing everything available in the textile market and complimenting it with the proper print application.  We will ask you a series of questions that will make the ordering process easy. Our staff are mind readers when it comes to clothes.

 

How long will my order take to complete?

Generally our turn-around time is 5 business days after art has been submitted back for approval and garments are in our possession. If a project will take longer due to its complexity or its volume, we will give you an honest answer in order to make your deadline.  If you are in a crunch and need it immediately, Rush Order fees may apply.

What type of apparel do you print?

We can print on a wide variety of garments.  If it has a surface area, we will find a way to print on it.   Our most common requests are for t-shirts, sweatshirts, and hoodies. Crow and Bier have accounts with major textile vendors such as American Apparel, Bella + Canvas, Gildan, Next Level, Tie Dye, Comfort Colors, Jerzees and many others. 

 

Do I have to provide a design or will you do it for me?

We recommend our clients submit their own designs, but we would be happy to assist you in the design creation process. Graphic design or art correction fees may apply.

 

When are payments due and what type of payments do you accept?

Crow and Bier requires full payment at the time of the print order being placed.  We accept PayPal, cash, money orders, certified checks and credit/debit cards.

Do you price match?

We try to be as competitive as possible to win over new customers.  Crow and Bier stands behind customer service, quality products used in the application and honesty.  In some instances, we may not be able to accommodate price matching.

Do you deliver?

Sure! We can deliver if you are within a 15 mile radius of our Chicago Location.   We encourage our locals to stop by and visit us.  Just be sure to make time for coffee.

What type of files do you need?

Submitted Artwork will need to be in either a vector file (pdf, .ai) or a high resolution (300dpi minimum) image file such as .png .jpeg, .tiff, etc.  Nice and clean artwork in means beautiful and crisp artwork produced

Can you match colors in my design?

We can match colors to almost the exact PMS specifications or the art file! 100% cotton garments are practically no problem.  Garments that are blended with polyester may slightly change the design color.  We use specialty ink to avoid any sort of dye migration with blended garments but sometimes its difficult to stay true to its intended color.  

What is your return policy?

As a reputable print company, we strive for 100% customer satisfaction.  If there is an instance where we printed your order incorrectly, please contact us so that we can correct the issue immediately.  Crow and Bier cannot be held accountable if provided artwork is incorrect or  your selection in garment type are sub-par to what you had envisioned   Be sure to have the correct sizes, amount, color and specifications before the digital mock is approved for production.